Reference

Terms that shape your account

These Terms set how your account is opened, checked and used on modal777link, including the steps for phone verification, password control and name matching before a payment request…

DANAOVOGoPayQRISIndonesia

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How these terms work in Indonesia

modal777link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms apply when you open, log in, deposit, request a withdrawal or ask us to change account data. Local law controls where it conflicts with this page, and access is available only where local law permits. For supported transactions, we process DANA, OVO, GoPay and

1
QRIS against the account name on file, and we may pause a request if the wallet name, device or phone number does not match. We can ask for an OTP, a fresh browser session or a second check before we release funds or confirm a sensitive
2
change. If you close the account, or we suspend it for a rule concern, we keep the related records only as long as needed for dispute handling, fraud checks and legal duties. That is how we keep the rule set clear enough for you to read,
3
use and question.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to reach us about terms

If you need a clause checked, we keep the contact path short so you do not have to guess where to send it. Open live chat from the help button, send email for a written trail, or use WhatsApp for a quick follow-up. Our team handles term questions every day from 09:00 to 23:00 WIB, and we ask for your account ID so we can answer the right record. That applies on Android Chrome, iPhone Safari and desktop browsers.

Team online

Live Chat

Open chat from the help button in the lobby and send your account ID, the page path and the clause you want checked. We answer every day from 09:00 to 23:00 WIB, including questions about access and changes.

Email

Use email when you want a written record of the request. Include the phone number on the account, the device you used and the exact term you are asking about so we can reply against the correct file.

Send WhatsApp for a short follow-up after chat or email. Keep the same details in the message, and we will point you to the right clause or account step without asking you to repeat everything from the start.

DATA & ACCESS

How we handle access and data

We keep this policy practical: the data we ask for is the data we need to open, verify and service your account, and our cookies remember session state…

Account Data

We collect the details you enter to open and verify your account, such as name, phone number, payment handle and…

Cookie Use

Our cookies keep you signed in, remember language and session choices, and flag unusual access.

Security Steps

We use OTP checks, password rules and internal checks when an account is edited, when a payment name changes, or…

Retention

We keep account and transaction records only for the period needed to answer requests, handle disputes, meet legal duties and…

Change Requests

If you need to correct a name, phone number or payment detail, send the request through the contact channel on…

Support Escalation

For a question about access, data use or a clause in these Terms, write to live chat or email with…

Common Questions About Terms

These are the questions people usually send before they confirm a phone number or check a payment name. The answers stay tied to this page, your account and the channels above, so you can see how the terms apply before you continue on mobile or desktop, where local law permits. If anything is unclear, send the clause number from the page and we will point you to the right step.

You accept them when you open an account, confirm your phone number and continue after the terms screen. The same terms apply on Android Chrome, iPhone Safari and desktop, where local law permits.

Yes, when the payment name matches the account details and the transaction is allowed in your area. We check the wallet name, the amount and the session before anything is posted to your account.

We may pause the request until you send a correction through chat or email. To protect the account, we will ask for the phone number on file, the device type and a matching proof step.

We keep it only as long as needed for account service, dispute handling, fraud checks and legal duties. After that, records are deleted or archived under our retention schedule.

Send the request from the support channel shown on this page, include the exact field you want changed, and wait for identity checks. We only make changes after we confirm the request belongs to you.

Use live chat, WhatsApp or email. Share your account ID, the page path and the clause you want explained, and we will answer during support hours without asking you to repeat the issue.

Terms that shape your account

Where to reach us about terms

Live Chat

Email

WhatsApp

How we handle access and data

Account Data

Cookie Use

Security Steps

Retention

Change Requests

Support Escalation

Common Questions About Terms

01 How do I accept these Terms?

02 Can I use DANA, OVO, GoPay or QRIS under these Terms?

03 What if my account details are wrong?

04 How long do you keep my data?

05 How can I request a data change?

06 Who do I contact about a terms question?

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